Terms of Service

Permitted Uses

You may use our services for the following purposes:

• Accessing course materials and educational content you have enrolled in
• Participating in course activities, discussions, and assignments
• Communicating with instructors and fellow students through approved channels
• Browsing our website to learn about available courses and services
• Contacting us with questions or feedback about our offerings

Prohibited Activities

When using our services, you agree not to:

• Share your account credentials or course access with unauthorized individuals
• Reproduce, distribute, or commercially exploit course materials without permission
• Engage in any activity that disrupts or interferes with our services
• Use automated systems to access our website without authorization
• Impersonate any person or entity or misrepresent your affiliation
• Attempt to gain unauthorized access to our systems or other users' accounts
• Upload or transmit viruses, malware, or other harmful code
• Harass, threaten, or discriminate against other users or staff
• Use our services for any unlawful purpose or in violation of applicable regulations

Fair Usage Guidelines

We expect all users to engage with our services responsibly and respectfully. Excessive or abusive use of resources may result in limitations or suspension of access to protect the experience for all users.

Account Creation

To enroll in our courses, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to keep this information updated. You are responsible for maintaining the confidentiality of your account credentials.

Account Security

You are responsible for all activities that occur under your account. You agree to:

• Use a strong and unique password for your account
• Notify us immediately of any unauthorized access or security breach
• Log out from your account when using shared or public devices
• Not share your account access with others

Account Suspension and Termination

We reserve the right to suspend or terminate your account if you violate these Terms of Service, engage in prohibited activities, or for other legitimate reasons. We will provide notice where reasonable and appropriate. Upon termination, your right to access course materials will cease.

Account Deletion

You may request deletion of your account at any time by contacting us. We will process your request in accordance with our Privacy Policy and applicable legal requirements.

Service Availability

We strive to maintain reliable access to our services, but we cannot guarantee uninterrupted availability. Our services may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control. We will make reasonable efforts to minimize disruptions and provide advance notice when possible.

Maintenance and Updates

We regularly update our website and course content to improve quality and functionality. Scheduled maintenance will be announced in advance when feasible. Emergency maintenance may occur without prior notice.

Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. This includes adding or removing features, changing course content, or adjusting pricing for future enrollments. Changes that significantly affect enrolled students will be communicated with reasonable notice.

Geographic Restrictions

Our services are primarily offered to individuals in Japan. Access from other locations may be limited or unavailable due to legal, technical, or business considerations.

Our Content Ownership

All content on our website and in our courses, including text, graphics, logos, videos, course materials, and software, is owned by Storywell or our content providers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.

Limited License for Course Materials

When you enroll in a course, we grant you a limited, non-exclusive, non-transferable license to access and use the course materials for your personal educational purposes. This license terminates upon course completion or account termination.

Student-Created Content

You retain ownership of content you create as part of course assignments and projects. By submitting content to our platform, you grant us a limited license to display and use that content for educational purposes within the course environment.

Copyright Infringement

If you believe any content on our website infringes your copyright, please contact us with details of the alleged infringement. We will investigate and take appropriate action in accordance with applicable law.

Course Fees and Payment

Course fees are displayed in Japanese Yen and must be paid in full before accessing course materials, unless alternative payment arrangements have been made. We accept payment through our designated payment processors. All fees are subject to applicable taxes.

Pricing Changes

Course prices may change at any time. However, once you have enrolled and paid for a course, the price you paid will not change for that enrollment.

Refund Policy

Refund requests are evaluated on a case-by-case basis. Generally, refunds may be available if requested within a specified period after enrollment and before substantial course progress has been made. Please contact us to discuss your specific situation.

Educational Nature

Our courses provide education and guidance on content creation. While we aim to deliver high-quality instruction, we cannot guarantee specific outcomes, results, or success metrics for individual students. Achievement depends on many factors including personal effort, market conditions, and creative execution.

Service Provided As-Is

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our services will meet your specific requirements or that they will be uninterrupted, timely, secure, or error-free.

Third-Party Links and Content

Our website may contain links to third-party websites or references to third-party platforms and tools. We are not responsible for the content, accuracy, or practices of these external resources.